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FREQUENTLY ASKED QUESTIONS

Quick Tip: Most questions can be answered by reading your rebate offer terms and conditions. Please read these terms thoroughly to ensure a smooth process.

About Target Rebate

If I provide my email address on the rebate application or on the website for the online application, will you use it for anything other than rebate verification?

We will never share your email address or personal information with any unrelated third party except as necessary to fulfill transactions that you initiate.

Our website is registered with site identification authorities to enable your browser to confirm our security identity before any transmission is sent. With this technology, the identity of our site is automatically confirmed behind the scenes prior to the transmission of any customer information requested to complete a rebate transaction and ensures that your data reaches your intended target or your browser notifies you (prior to your sending any personal information) that the potential receiving site looks suspicious and should be avoided. Security Guarantee: If you are using a security-enabled browser (such as Microsoft Internet Explorer version 2.1 or greater, or Netscape Navigator version 2.0 or greater), the information you send us is encrypted, making it extremely difficult to read even if it is wrongly intercepted. We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of: potentially sensitive information such as your name and address. Standing behind our security technology.

Rebate Payments

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When will I receive payment?

Once rebate submission is received, it could take up to 8 weeks to receive the rebate MasterCard® prepaid card. Please allow 4-6 weeks after mailing submission to make inquiries.

What are my payment choices?

Your rebate payment will be in the form of a prepaid card. Rebate cards are processed by MasterCard® only. Normally, rebate payments are received 6-8 weeks after approval. 

Whose name will appear on the rebate card?

The name on the rebate card will be the same as the name on the rebate application. This name must match the billing information on the invoice as stated in the terms and conditions of your rebate offer.

How do I change the name on the rebate card?

The rebate card will only be made out to the name on the rebate application. This name must match the billing information on the invoice as stated in the terms and conditions of your rebate offer. There is no way to have it made out to another name.

Where will my rebate be sent?

The rebate card will be mailed to the address on the rebate application. The address must match the billing information on the invoice as stated in the terms and conditions of your rebate offer.

How long is the prepaid card valid

Your MasterCard® prepaid card is valid for 6 months upon the issue. 

Rebate Status

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How can I check the status of my rebate?

You may check the status of your rebate by visiting https://tracktargets.rebateresearch.com/  If you are still having trouble, you may email your inquiry to trackrebates@apfco.com 

I did not receive an email confirmation. What should I do?

You will not receive an email confirmation. You may track your rebate by going to https://tracktargets.rebateresearch.com\ 

How long do I have to submit a claim?

See the offer valid dates on the rebate form. Any request postmarked or received after eligibility period will be denied.

I couldn’t find the answer to my question. What do I do now?

Contact Us!

Please contact our customer service team at trackrebates@apfco.comWe will be happy to assist you!

Registering for a Rebate

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How do I claim a rebate?

Enter the required information and print the online rebate form. Sign the printed form and mail it to the specified address along with all required documentation. You will be able to track your rebate status on our website at https://tracktargets.rebateresearch.com/.

 

I did not get a rebate form with my product. Can I still apply for my rebate?

Yes. The product rebate application can be found on this website.  

Why do I have to mail in the form and information?

It ensures that all the information required to validate your rebate has been accurately recorded. The retailer requires that you mail in the rebate form and supporting documentation to verify that the correct product was purchased during the rebate promotional period.

Do I need to use multiple envelopes when submitting more than one rebate?

You must use a separate mailing envelope and form. The retailer must keep individual records of each submitted rebate form. Even if more than one of the same rebate offer code is being submitted, each must be mailed in their own envelope. Be sure to read the requirements for each application and sign all rebate forms.

How do I obtain an offer code?

A promotional/offer code is not required for this rebate.

Can I use a packing slip in place of an invoice or receipt?

In some instances packing slips can be substituted for an invoice or sales receipt; in these cases, the rebate terms will indicate a packing slip may be used. If accepted, the packing slip must include your bill to and ship to address, the item purchased which qualifies for the rebate, the place of purchase and date of purchase. All information must meet the requirements as stated in the terms and conditions of the rebate offer.

What is a proof of purchase?

The proof of purchase (also commonly referred to as a UPC) is used to show that the correct item for the rebate was purchased. It is a barcode located on the product.

What is a UPC and where is it located?

The UPC barcode is located on the package or product. Each item has a unique UPC, so it is necessary to attach the correct one when filling out the rebate documentation.

How can I obtain an invoice/sales receipt?

You should contact your place of purchase to request an invoice/sales receipt. Most retailers can reprint a sales receipt for you, especially if you paid with a credit card and know the exact date of your purchase. In some instances, a packing slip may be substituted for an invoice/sales receipt. If accepted, the packing slip must include your bill to and ship to address, the item purchased which qualifies for the rebate, the place of purchase and date of purchase. 

Does my invoice/sales receipt have to match my rebate mailing address?

Yes. The address on your invoice/sales receipt must match the address on the rebate form.

Do I need to have a computer to submit a rebate?

You will need access to a computer in order to obtain your rebate form.  You will need to mail the rebate form you have printed and signed with proper documentation.